We’re pleased to announce that West-Trak Equipment Limited and Mainline Track Limited have merged to form West-Trak NZ Limited.
West-Trak NZ began trading on the 1st of January 2024!
We have continued under the existing West-Trak brand with Truan Bailey & Ross French moving across to the West Trak NZ executive team. Ross has brought across his extensive product knowledge and Truan Bailey has taken up a role as the new Managing Director to give West-Trak NZ fresh drive, direction and focus.
How will this affect me as a customer?
As an existing customer, you will see three key benefits:
- Improved customer service and response times
- Expanded product and service offerings
- We have brought the complete TUFF® range from Mainline Track, including the unique TUFF® Superseal Chains for 12-50t machines!
Will your contact information change?
No, the contact information for West-Trak has remained unchanged. You can continue to reach us through the same communication channels that you are used to.
The Mainline Track contact details have moved to West-Trak NZ, we have provided redirects on all calls, emails, and from the Mainline Track website.
Will there be changes to payments?
Yes, payments for invoices dated in 2024 will need to be made to the new legal entity, West-Trak NZ Limited, which will have a new bank account that will be shown on invoices from January 2024. For any invoices dated in 2023, payments must be made to the current bank account of the respective entities.
What about my current trading account with West-Trak or Mainline Track?
Your account will carry over to the new entity, however you will need to update our details in your system to:
West-Trak NZ Limited
32 Robertson Street
When will the change happen?
West-Trak NZ Limited began trading on the 1st of January 2024.
Are you keeping all stocking locations?
Yes, all three existing West-Trak stocking locations will remain the same, you can view them here.
The two Mainline Track branches have closed, and stock has been moved to the existing West-Trak warehouses in Auckland, Westport, and Cromwell.
How will this affect me as a supplier?
All NZ suppliers should have received a letter on the 23rd of November 2023 detailing all changes. If you did not receive this, please email firstname.lastname@example.org and we’ll assist with the changes.
If you have any further questions or would like to get in touch, please don’t hesitate!
Phone: 0800 654 323