0800 654 323

24/03/2020.

Dear valued customer,

As many of our customers provide essential services related to the maintenance and ongoing operation of critical infrastructure (eg roads, rail, ports, airports), we are still able to dispatch orders New Zealand wide to support these companies during the lockdown period.

While our staff will be working from home, we will have a select few entering our premises to dispatch orders to our ‘essential service’ customers only. At this stage our road freight and courier networks are operating as normal.

We’ll continue to observe any new protocols from the Ministry of Health and will keep you updated. Contact us on 0800 654 323, email us at sales@west-trak.co.nz or visit our website at www.west-trak.co.nz.

Stay safe & keep well,

Kind Regards,
The West-Trak Management Team;
Warren French, Rick Hayman, Brad French.

23/03/2020.

Dear valued customer,

We hope you’re keeping safe & well during the current COVID-19 crisis that is impacting all our businesses in some way. West-Trak has a business strategy in place to get through these challenging times and are confident we’ll emerge stronger than ever on the other side.

While uncertain global supply chain conditions prevail, we are doing all we can to reduce the impact to our customers by working closely with our suppliers. As we cannot guarantee the reliability of our supply lines at this time, we recommend you purchase extra stocks of wear parts to protect your assets. We currently hold good stocks of most products.

Everyone at West-Trak is committed to serving you (where possible) during these exceptional circumstances. Our sales and customer service teams are still available to take your enquiries so please continue to call or email us. Order’s will only be dispatched when the Government guidelines enable us to. At this stage, we can only dispatch some orders within the next 24 hours.

We’re committed to ensuring the health & well-being of our staff and are following the Ministry of Health & NZ Governments advice to take the required precautionary actions. Please take care of yourselves, your family and your wider community during this difficult time. We will stay in touch with any further updates.

Kind Regards,
The West-Trak Management Team;
Warren French, Rick Hayman, Brad French.